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RPO Services Are Having a Moment (And It's About to Get Bigger)

December 17, 2025
4 min read
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If you've been paying attention to the recruitment industry this year, you've noticed something interesting: every major staffing firm is suddenly talking about RPO like it's the answer to all their problems. And honestly? They might be right.

Recruitment Process Outsourcing (RPO) services are experiencing explosive demand growth in late 2025, with industry giants like Kelly Services and ManpowerGroup reporting major revenue increases from their RPO divisions. This isn't a minor trend—this is a fundamental shift in how companies are buying recruitment services.

And 2026 is shaping up to be the year RPO becomes the norm, not the exception.

Why RPO Is Suddenly Everywhere

Let's back up for context. RPO isn't new—it's been around for decades. But it's historically been treated as a premium service for large enterprises with massive hiring needs. Most companies handled recruiting in-house or used traditional contingency/retained search firms for individual roles.

That's changing fast. Here's why:

The permanent hiring market took a beating in 2025. Major recruitment firms including Korn Ferry, Robert Half, Manpower Group, Kelly Services, and Randstad Group saw permanent placement revenue decline significantly, forcing them to rethink their service mix. When your traditional revenue stream dries up, you pivot or die.

Companies want predictable costs. Contingency fees of 20-30% per hire are painful when you're making dozens of hires. RPO offers a more predictable monthly or per-hire cost structure that's easier to budget and forecast. In an uncertain economic environment, CFOs love predictability.

Internal recruiting teams are overwhelmed. Companies paused hiring in early 2025 due to budget reviews and economic uncertainty, then suddenly needed to ramp up hiring again in Q3-Q4. Internal teams couldn't scale fast enough. RPO providers can flex capacity up and down quickly—something in-house teams can't do.

Technology integration is getting better. Modern RPO providers aren't just throwing bodies at your hiring problem—they're bringing tech stacks, process optimization, and data analytics. The best RPO firms now offer integrated ATS systems, AI-powered screening tools, and sophisticated reporting dashboards that most companies can't build internally.

The Numbers Tell the Story

Kelly Services and ManpowerGroup have both publicly highlighted significant growth in their RPO services, with RPO becoming a larger percentage of overall revenue. While exact figures vary by firm, the trend is consistent: RPO is growing while traditional contingency search is flat or declining.

Industry analysts are calling it. One report states flatly: "Diversification is not just a trend, but the foundation of the future of recruitment", and RPO is the primary diversification strategy for staffing firms.

The outlook for 2026 is that RPO will transition from specialized service to industry standard. Companies that don't offer robust RPO capabilities will struggle to compete.

What Makes RPO Different From Traditional Staffing

If you're not deep in the recruiting industry, RPO and traditional staffing might sound like the same thing with different branding. They're not.

Traditional contingency/retained search: You pay per placement. The staffing firm works on specific roles. When those roles are filled, the engagement ends. You're buying individual hires.

RPO: You're outsourcing part or all of your recruiting function to an external provider. They embed with your team, use your systems (or provide their own), and manage ongoing recruiting operations. You're buying recruiting capacity and expertise, not just individual hires.

The key difference is strategic partnership versus transactional service. RPO providers are expected to improve your overall recruiting function—reducing time-to-hire, improving quality of hire, optimizing processes, and bringing best practices from other clients.

Who's Winning (And Why)

Not all RPO providers are created equal. The winners in this market share a few common traits:

Technology infrastructure. The best RPO providers bring sophisticated tech stacks that most companies can't justify building internally. This includes AI-powered candidate screening, integrated ATS platforms, automated scheduling tools, and advanced analytics dashboards.

Process expertise. Great RPO firms don't just replicate your existing (probably broken) recruiting processes—they redesign them based on best practices from hundreds of other clients. You're buying their accumulated knowledge.

Scalability. The ability to quickly scale recruiting capacity up or down is a massive advantage, especially for companies with cyclical or unpredictable hiring needs. RPO providers can flex their teams in ways internal departments can't.

Specialization. Some RPO providers are winning by specializing in specific industries (healthcare, tech, finance) or specific types of hiring (high-volume hourly, executive search, technical roles). Deep expertise beats generic service.

The Challenges Nobody's Talking About

RPO isn't perfect, and it's not the right solution for every company. Here are the real challenges:

Loss of internal capability. When you outsource recruiting, your internal team loses practice and expertise. If you ever need to bring recruiting back in-house, you'll have to rebuild that capability from scratch. Some companies are finding they've become too dependent on external providers.

Cultural fit concerns. External recruiters, even embedded ones, often struggle to fully understand company culture and what makes a candidate a good "fit" beyond skills and experience. This is especially challenging for startups and companies with distinctive cultures.

Contractual lock-in. RPO contracts are typically multi-year commitments with significant switching costs. If the relationship isn't working, you can't easily pivot to a different provider or bring recruiting in-house quickly.

Cost at small scale. RPO makes economic sense when you're making dozens or hundreds of hires annually. For companies with lower hiring volumes, the monthly retainer costs often exceed what you'd pay for traditional contingency search.

What This Means for In-House Recruiters

If you're an internal recruiter reading this and feeling nervous, you should be. But it's not all doom and gloom.

Your job is evolving, not disappearing. Companies that adopt RPO still need internal recruiting leaders to manage the relationship, set strategy, maintain culture, and handle sensitive/executive hires. The role is shifting from doing all the recruiting to managing recruiting operations and external partners.

Specialize or differentiate. If RPO providers are handling high-volume transactional recruiting, in-house recruiters need to focus on areas where external providers can't compete: executive search, culture assessment, employer branding, candidate experience, and strategic workforce planning.

Develop relationship management skills. If your company adopts RPO, your new job is vendor management. You need to be great at setting expectations, measuring performance, providing feedback, and holding external partners accountable.

The 2026 Prediction

Here's where this is going: 2026 will be the year RPO transitions from specialized service to industry standard. Mid-sized and large companies will increasingly view RPO as the default way to handle recruiting at scale.

Traditional contingency search will still exist for specialized roles and one-off executive hires. Internal recruiting teams will still exist for strategic functions and culture-critical hires. But high-volume recruiting operations will increasingly be outsourced to RPO providers who can do it more efficiently with better technology.

If 2025 brought hesitation and market turbulence, 2026 will be the year staffing firms regain footing by leaning hard into RPO. The firms that built strong RPO capabilities in 2024-2025 will dominate. The ones that stayed stuck in traditional contingency models will struggle.

For companies, the question isn't "Should we consider RPO?" anymore. It's "Which RPO provider should we partner with, and how do we structure the engagement for maximum value?"

The industry is shifting under our feet. RPO is the future, and the future is arriving faster than most people expected. Whether you're a staffing firm, an in-house recruiter, or a hiring company, you need to figure out how you fit into this new model—because the old model is fading fast.

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